Support that puts your recovery first.
With 35 years in mental health care and 12 years in the NDIS, ProMind Recovery Nursing knows what it takes to help you move forward.
Specialist mental health support
ProMind Recovery Nursing is a Western Sydney-based NDIS provider offering specialist mental health nursing, recovery coaching, and case management.
35 years of experience
Recovery-focused care
Compassion at our core
Why choose ProMind Nursing Services?
We bring something most providers can’t: deep, specialist experience in mental health nursing combined with a genuine recovery-focused approach.
For us, support is not just about managing symptoms, it’s about helping you build the life you want. Our team has worked across public and private hospital settings and spent over a decade in community mental health. That breadth means we understand how to work with people at every stage of their recovery, and how to advocate for them when it counts.
How we can support you
Mental health recovery coaching
We work alongside you to set meaningful goals, build confidence, and develop the skills to help you thrive day to day.
Mental health nurse support
Our qualified mental health nurses deliver specialist clinical support tailored to your needs, from managing your mental health to navigating complex presentations.
Case management support and advocacy
We help you coordinate your supports, navigate the NDIS, and make sure your voice is heard at every step.
General support
Flexible, participant-led support focused on helping you live as independently as possible.
What makes ProMind different
We’re a small, specialist team and that shapes everything about how we work.
Specialist mental health, only
We don’t offer a broad menu of NDIS services. Mental health is all we do, which means you get genuine expertise, not a generalist filling a gap.
You'll always know who we are
With us, there’s no rotating rosters, no strangers at the door. You’ll build a real relationship with the same people, session after session.
We understand the system
From complex NDIS plans to the Forensic and Mental Health Review Tribunal, we know how to navigate the parts of the system most providers never see.
A recovery model that puts you in charge
At ProMind, we use the recovery model as the foundation for everything we do.
Our team has over 12 years of experience supporting NDIS participants using the recovery model, and in that time we’ve seen what genuinely helps people move forward.
We work with you to identify what matters most, set goals that are real and achievable, and adapt as things change. When life gets harder, we don’t step back, we step in. When you’re ready to push further, we’re ready with you.
This isn’t about managing your condition indefinitely. It’s about building a life you feel good about.
Support that goes beyond the basics
Mental health support works best when the person helping you genuinely understands what you’re going through.
Every member of the ProMind team has a background in mental health, which means you’re never handed off to a general support worker who’s filling a gap on the roster.
We’ve spent decades working alongside people at every stage of recovery, from those just starting to navigate the NDIS to people managing long-term and complex needs. We know how to show up consistently, have the hard conversations, and keep advocating for you even when progress feels slow.
Make a referral
If you’re supporting someone who’s struggling with their mental health and not getting the specialist help they need, we’re here. We work with self-managed and plan-managed NDIS participants across Western Sydney and we’d love to help get the right support in place.